Website Privacy Policy
Data Privacy and Protection
Gransden Dry Ice Blasting
Wises Oast, Wises Lane
Borden, Sittingbourne
Kent, ME9 8LR
This privacy policy applies between you, the User of this Website and Gransden Dry Ice Blasting, the owner and provider of this Website. Gransden Dry Ice Blasting takes the privacy of your information very seriously. This privacy policy applies to our use of any Data collected by us or provided by you in relation to your use of the Website.
This privacy policy does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
The following data privacy notice informs you about the processing of your data by Gransden Dry Ice Blasting. From time to time, it may be necessary to adapt this privacy policy as a whole as well as specific parts of it to comply with the up-to-date legal requirements or to cover the introduction of new services.
General Information regarding Data Protection at Gransden Dry Ice Blasting.
Controller and Data Protection Officer
The controller responsible for the processing of your data in the sense of data protection law is Gransden Dry Ice Blasting.
Your Data Privacy Rights
In connection with any processing of personal data by Gransden Dry Ice Blasting, all data subjects have the following rights under Articles 15 to 21 of GDPR – within the statutory limits of the member states:
Right to information
Right to correction
Right of deletion
Right to limitation of processing
Right to data transferability
Right of objection
Furthermore, you have the right to revoke your consent to the processing of your personal data at any time with effect for the future. Such revocation has no effect for the past, i.e. it does not affect the effectiveness of the data processing carried out up to the revocation. If you are of the opinion that the processing of personal data by Gransden Dry Ice Blasting is not in accordance with the data protection regulations or you are not satisfied with the information provided by us, you have the right to file a complaint with the competent supervisory authority (see Art. 77 GDPR).
Transfer to Third Party Countries or International Organizations
We take care not to transfer your data to recipients in countries without an adequate level of data protection (third-party countries). However, in some cases, this cannot be completely avoided. Where this is the case, Gransden Dry Ice Blasting has taken, and will take, appropriate measures to ensure an adequate level of data protection for the recipient at all times.
Storage and Retention Periods
We process personal data only as long as it is necessary for the fulfilment of our contract obligations. As soon as the data concerned is no longer required for this, it is generally deleted. However, in order to comply with certain legal requirements, we must store some data beyond the termination of contractual relationships. This includes commercial and tax documentation, evidence and storage obligations. In these cases, we are generally required to safeguard or store data for three to ten years, or in rare instances, e.g. in legal disputes for much longer.
How Secure is Information About Me?
We design our systems and devices with security and privacy in mind.
We work to protect the security of your information during transmission.
We do not collect credit cards or other financial information through our website.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.
Processing of Personal Data by Gransden Dry Ice Blasting for Core Business Purposes
Gransden Dry Ice Blasting is offering customers from the industrial retail, trade, science, research and public sectors a comprehensive product and service portfolio. Our customers, suppliers and partners are as diverse as we are. To conduct our complex business, it is necessary to process personal data.
Type and Origin of Personal Data Processed by Gransden Dry Ice Blasting.
We process personal data only to the extent necessary to fulfil our contractual and legal obligations in connection with the business relationship with our customers, suppliers and partners. “Processing” means that we collect, store, delete or transfer personal data, to list a few examples. Personal data processed by us includes:
Master and contact data of customers and suppliers, such as name, address, telephone number, e-mail address, function, department of our contact persons, etc.
Data we need for invoicing and payment processing, such as bank details, credit management information, etc., as far as it concerns the data of a natural person;
Supplier and customer relationship management information, such as order history, etc., as far as it concerns the data of a natural person;
Special categories of personal data relating to customers of our healthcare business, such as diagnosis and therapy-related information required for treatment.
We regularly receive the personal data processed by us within the framework of and in the course of our business relationship with our customers. In some cases, we also receive personal data from affiliated companies of Gransden Dry Ice Blasting e.g. contact data from suppliers within Gransden Dry Ice Blasting supplier relationship management. In some cases, we also process personal data that we have received in another manner, by the applicable data protection laws. This is regularly the case regarding:
Publicly accessible sources, e.g. trade and business registers, trade fairs, exhibitions, Internet sources, newspapers, trade directories, etc.
Third parties who are not affiliated with Gransden Dry Ice Blasting, e.g. trade/business associations, credit agencies, insurance companies, etc.
The purpose for Processing by Gransden Dry Ice Blasting and Legal Basis
We process your personal data only for permitted purposes and in accordance with the applicable legal provisions of the GDPR and relevant national data protection laws.
We process Data to fulfill our Contractual Obligations
We process personal data to fulfil our contractual obligations towards our customers and suppliers or to carry out so-called pre-contractual measures, which take place upon a specific request.
In these cases, the purpose of data processing is determined by the contract we have concluded with our customers or suppliers and the services that are provided under this contract. This also includes, for example, the processing of personal data in the context of sending catalogues, information on our services or the preparation of specific offers.
We process Data to protect Legitimate Interests
We also process personal data insofar as it is necessary to safeguard the legitimate interests of Gransden Dry Ice Blasting as well as our customers (and, if applicable, other third parties). Where this is the case, we process personal data only after due consideration of your relevant interests.
This includes:
The supply of Gransden Dry Ice Blasting products and the provision of services
Customer service and handling of complaints
Direct mail, provided you have not objected to the processing of your personal data for these purposes
The surveillance of publicly accessible rooms in our branches with optical-electronic equipment (video surveillance)
Transfer of personal data within Gransden Dry Ice Blasting for internal administrative purposes
We process Data with your Consent
We also process your personal data if you have given us your consent. You may revoke your consent at any time. Please note, however, that data processing up to the date of revocation remains permissible.
We process Data to fulfil Legal Obligations
We are required to process certain data in order to comply with legal obligations. Such obligations may arise from certain provisions of national commercial, trade, tax and social law as well as European legislation, e.g. in connection with regulations to avoid the financing of terrorism. In detail, this may also result in obligations for Gransden Dry Ice Blasting to safeguard, store, report and collect data, which generally serve control purposes from the respective authorities.
We process Website Data to Improve Customer Experience
We process your personal information collected through our websites to operate, provide, and improve the Gransden Dry Ice Blasting services that we offer to our customers. These purposes include:
Provide, troubleshoot, and improve Gransden Dry Ice Blasting websites. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our website.
Recommendations and personalization. We may use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Gransden Dry Ice Blasting websites.
Communicate with you. We use your personal information to communicate with you in relation to Gransden Dry Ice Blasting products and services you have requested information about.
Information regarding Change of Purpose
Should we process your personal data for any reason other than that for which we originally collected them, we will inform you of this new purpose to the extent permitted by law.
Recipients of your Data
Personal data will only be made available to other companies of Gransden Dry Ice Blasting if and insofar as this is necessary to protect our legal and contractual rights and obligations. This, for example, can be the case for the coordination of our contractual services. Typical examples are centralized supplier and customer management services, centralized IT services and internal shared service centres in finance and accounting.
We cooperate with external service providers to fulfil certain contractual obligations. This is the case, for example, in connection with specific supplier and customer management services, hosting of IT infrastructure and external shared service centre in finance and accounting, payment processing (credit card, direct debiting, purchase on account), logistics and delivery, promotional activities or the transaction of online orders. As far as we involve external service providers, this always takes place within the legal limits and in compliance with the applicable data protection regulations.
We only transfer personal data to other recipients outside Gransden Dry Ice Blasting if we are legally obliged to do so. In all other cases, we will only transfer your data to other third parties if you have given us your corresponding consent.
In the context of the continuous development of our business, we may divest subsidiaries or business parts or merge our business or parts thereof with another company. Such transactions typically entail the transfer of customer information about the sold or divested subsidiary or business part to the buyer or to the company created by the merger. Your personal information continues to be governed by the provisions of this privacy policy in this case. In the unlikely event of a complete sale of Gransden Dry Ice Blasting or substantial parts thereof, your personal information will also be transferred to the buyer.
Obligation to provide Data
In order to be able to provide our services to our customers, we must process certain personal data or are legally obliged to do so. We collect the corresponding data from you upon conclusion of the contract (e.g. address, business contact data and function). Without these data, we cannot conclude contracts with our customers.
Automated Decision-Making and Profiling
We do not use automated decision-making processes for procedures that have legal implications or a similarly significant impact on you. No decision will be made without further human review.
Profiling within the meaning of Art. 4 (4) GDPR does not take place at Gransden Dry Ice Blasting.
How we use Personal Data for the purposes of our Websites
The companies of Gransden Dry Ice Blasting operate websites to provide you with information regarding the companies of Gransden Dry Ice Blasting and their products and services.
Type and Origin of Personal Data Processed by Gransden Dry Ice Blasting.
When you visit one of the websites of Gransden Dry Ice Blasting. Gransden Dry Ice Blasting, we may collect certain personal data from you. Personal data processed in this connection includes your name, address, phone number or email address. Personal data processed in connection with the operation of our websites is typically provided by you in the course of using our website.
In some cases; however, personal data processed can also be provided by third parties who are not affiliated with Gransden Dry Ice Blasting, such as internet service providers, marketing affiliates or software plug-ins. The following data (in particular log information and device data) is automatically processed by Gransden Dry Ice Blasting:
The name of your Internet Service Provider (ISP)
Your IP address
Your browser type and your operating system (OS)
Date, duration and time of your visit
Visited websites
Extracted data & downloaded files
Your country
Your referrer URL
Your search term in case you were referred to our website by a search engine
The purpose for processing by Gransden Dry Ice Blasting and Legal Basis
We process personal data only to the extent necessary in each case.
We process Data to fulfill our Contractual Obligations
We process personal data to fulfil our contractual obligations towards our customers or to carry out so-called pre-contractual measures, which take place upon a specific request. This may be the case when you register for certain services, for online orders or our supplier portal.
We process Data to protect Legitimate Interests
We also process personal data insofar as it is necessary to safeguard the legitimate interests of Gransden Dry Ice Blasting as well as our customers (and, if applicable, other third parties). Where this is the case, we process personal data only after due consideration of your relevant interests. This includes:
Measures to analyze anonymized user behaviour to further improve our websites,
Measures to provide website functionalities such as user account management, shopping carts
We process Data with your Consent
We also process your personal data if you have given us your consent. You may revoke your consent at any time. Please note, however, that data processing up to the date of revocation remains permissible. This includes:
Newsletter registrations
Promotions
Contact inquiries/submissions
Recipients of your Data
Gransden Dry Ice Blasting Companies, employees and Service Providers
Gransden Dry Ice Blasting shares personal information as outlined above.
Social Media Providers
On some websites, Gransden Dry Ice Blasting integrates some additional content and publications (blogs, posts, news, videos, interviews etc.) which has already been published in other social media / social networks (e.g. Facebook, LinkedIn, Twitter). As long as you do not click on any such content, no personal information will be transmitted to the respective social media provider.
By clicking on Social Media Wall content, information may be transferred to the respective social media provider and stored, processed and used there in accordance with his privacy policy. An information banner at the Social Media Wall should inform you that by clicking on a specific content, you agree to such transfer of your personal information.
You would need to log out of each provider’s services if you want to prevent providers from directly associating the data collected through our website with your profile in that service.
Cookies
We use cookies, pixels, and other technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, and provide you with essential features and services.
We use cookies from:
Gransden Dry Ice Blasting.
Google Analytics
Google AdWords and TopSpot (AdWords management services)
HubSpot website automation
We use cookies to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:
Recognizing you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalized content and provide other customized features and services.
Keeping track of your specified preferences. This allows us to honor your choices (for example: language selection).
Keeping track of items stored in your shopping basket (Customer Service).
Conducting research and diagnostics to improve Gransden Dry Ice Blasting content, products, and services.
Delivering content, including suggestions, relevant to your interests on Gransden Dry Ice Blasting sites.
Reporting. This allows us to measure and analyze the performance of our website.
Gransden Dry Ice Blasting cookies allow you to take advantage of some of our website’s essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add parts to your customer service parts request shopping cart.
Approved third parties may also set cookies when you interact with Gransden Dry Ice Blasting websites. Third parties include search engines, providers of measurement and analytics services, social media networks, and our acknowledged partners who provide services for us that we do not perform ourselves with internal resources. Third parties use cookies in the process of delivering content relevant to your interests, measuring the effectiveness of our Adwords ads, and performing services on behalf of Gransden Dry Ice Blasting.
You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
Links
Our websites contain links to other websites, which are subject to separate data protection notices of the respective operators of such websites.